{"schemaVersion":"ready-scan.resource-sources.v1","locale":"en","path":"/sources/source-4268ea212c0fe4a1","canonicalUrl":"https://knowledge.readyscan.ai/sources/source-4268ea212c0fe4a1","machineUrl":"https://knowledge.readyscan.ai/discovery/sources/source-4268ea212c0fe4a1.json","page":1,"pageSize":48,"totalCount":1,"totalPages":1,"previous":null,"next":null,"kind":"source","source":{"id":"source-4268ea212c0fe4a1","url":"https://www.westerndigital.com/support/support-faq","title":"Western Digital: /support/support-faq","publisher":"westerndigital.com","publicationCount":1,"modifiedOn":"2026-10-26","path":"/sources/source-4268ea212c0fe4a1","canonicalUrl":"https://knowledge.readyscan.ai/sources/source-4268ea212c0fe4a1","machineUrl":"https://knowledge.readyscan.ai/discovery/sources/source-4268ea212c0fe4a1.json"},"items":[{"key":"subject:Q738770","citations":[{"id":"source-4268ea212c0fe4a1","url":"https://www.westerndigital.com/support/support-faq","title":"Western Digital: /support/support-faq","publisher":"westerndigital.com","accessedOn":"2026-10-26"}],"editions":[{"language":"en","title":"Western Digital","description":"Western Digital Corporation: “Western Digital is an American data company headquartered in San Jose, California.”","path":"/entities/western-digital-q738770","canonicalUrl":"https://directory.readyscan.ai/entities/western-digital-q738770","machineUrl":"https://directory.readyscan.ai/discovery/entities/western-digital-q738770.json","modifiedOn":"2026-10-26"}],"subject":{"slug":"western-digital-q738770","name":"Western Digital","questions":[{"question":"Now that Western Digital and SanDisk are separate companies, what products does each company support, are their support accounts linked, and will my existing Western Digital Support account also work for SanDisk Support?","path":"/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-fb53cb2192b9eb30ed56"},{"question":"How do I submit a warranty claim for my product?","path":"/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-30546ccaaf70240ba041"},{"question":"How do I check the status of a warranty replacement request?","path":"/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-5b786484cce1167d75aa"},{"question":"How do I check the warranty on my Western Digital product?","path":"/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-ee8cb6f80e6d028dea97"},{"question":"How do I register my Western Digital product?","path":"/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-62a6e69ac05525232055"},{"question":"What should I do if my data is lost or the drive is corrupted?","path":"/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-b51190350284a475c830"}],"facts":[{"id":"content-native-digital-agencies-68b787468923de99-a-fb53cb2192b9eb30ed56","label":"Now that Western Digital and SanDisk are separate companies, what products does each company support, are their support accounts linked, and will my existing Western Digital Support account also work for SanDisk Support?","value":"“Product Coverage Western Digital Support handles Hard Disk Drives (Desktop, Portable & Internal) and Platform products (Data Center & Servers). SanDisk Support covers flash-based products like Solid-State Drives (SSDs) and flash memory.”","path":"/entities/western-digital-q738770#company-fact-content-native-digital-agencies-68b787468923de99-a-fb53cb2192b9eb30ed56","questionPaths":["/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-fb53cb2192b9eb30ed56"]},{"id":"content-native-digital-agencies-68b787468923de99-a-30546ccaaf70240ba041","label":"How do I submit a warranty claim for my product?","value":"“All warranty claims must be submitted through your Western Digital Support account. Please have your product’s serial number ready.”","path":"/entities/western-digital-q738770#company-fact-content-native-digital-agencies-68b787468923de99-a-30546ccaaf70240ba041","questionPaths":["/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-30546ccaaf70240ba041"]},{"id":"content-native-digital-agencies-68b787468923de99-a-5b786484cce1167d75aa","label":"How do I check the status of a warranty replacement request?","value":"“You will need to log in to your support account and have your warranty replacement number ready. Option 1”","path":"/entities/western-digital-q738770#company-fact-content-native-digital-agencies-68b787468923de99-a-5b786484cce1167d75aa","questionPaths":["/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-5b786484cce1167d75aa"]},{"id":"content-native-digital-agencies-68b787468923de99-a-ee8cb6f80e6d028dea97","label":"How do I check the warranty on my Western Digital product?","value":"“It is not required to have an account or log in to check yourwarranty status.”","path":"/entities/western-digital-q738770#company-fact-content-native-digital-agencies-68b787468923de99-a-ee8cb6f80e6d028dea97","questionPaths":["/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-ee8cb6f80e6d028dea97"]},{"id":"content-native-digital-agencies-68b787468923de99-a-62a6e69ac05525232055","label":"How do I register my Western Digital product?","value":"“If you're a new customer (no support account yet)”","path":"/entities/western-digital-q738770#company-fact-content-native-digital-agencies-68b787468923de99-a-62a6e69ac05525232055","questionPaths":["/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-62a6e69ac05525232055"]},{"id":"content-native-digital-agencies-68b787468923de99-a-b51190350284a475c830","label":"What should I do if my data is lost or the drive is corrupted?","value":"“If you have a backup from the data, reformat the drive and restore data from the back up.”","path":"/entities/western-digital-q738770#company-fact-content-native-digital-agencies-68b787468923de99-a-b51190350284a475c830","questionPaths":["/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-b51190350284a475c830"]}]},"selected":{"language":"en","title":"Western Digital","description":"Western Digital Corporation: “Western Digital is an American data company headquartered in San Jose, California.”","path":"/entities/western-digital-q738770","canonicalUrl":"https://directory.readyscan.ai/entities/western-digital-q738770","machineUrl":"https://directory.readyscan.ai/discovery/entities/western-digital-q738770.json","modifiedOn":"2026-10-26"}}],"versionId":"fnv1a64:0cdf0f179503d118"}