{"schemaVersion":"ready-scan.resource-sources.v1","locale":"en","path":"/sources/source-6ed1975b7a8af9fc","canonicalUrl":"https://knowledge.readyscan.ai/sources/source-6ed1975b7a8af9fc","machineUrl":"https://knowledge.readyscan.ai/discovery/sources/source-6ed1975b7a8af9fc.json","page":1,"pageSize":48,"totalCount":1,"totalPages":1,"previous":null,"next":null,"kind":"source","source":{"id":"source-6ed1975b7a8af9fc","url":"https://www.footgear.co.za/customer-care/frequently-asked-questions/","title":"Footgear: 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PROCESS?","path":"/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-a4f46194be1a0b365743"},{"question":"HOW DO I REDEEM VOUCHERS (WICODE)?","path":"/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-f6135497e14310b299f7"},{"question":"WHAT IS OUR REFUNDS POLICY?","path":"/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-980b241917ec3814b6c5"},{"question":"HOW WILL I BE REFUNDED AND LONG WILL MY REFUND TAKE?","path":"/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-82d5dfe74c02d940b150"},{"question":"WHAT IS OUR EXCHANGE POLICY?","path":"/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-d100b18c450596ebbd9e"},{"question":"WHAT GUARANTEE DO WE OFFER?","path":"/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-275d43a341b54bac5b29"},{"question":"WHY CAN I NO LONGER PURCHASE ONLINE?","path":"/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-53d9306b68f5e84c64b6"},{"question":"WHICH BROWSERS WORK WELL FOR OUR WEBSITE?","path":"/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-9f31c728d4918dc1fc6a"}],"facts":[{"id":"content-native-digital-agencies-1ec8a5570772879c-a-2ed353d476558e03abbd","label":"WHAT ARE OUR INSTORE PAYMENT OPTIONS?","value":"“Customers can make payments via cash, debit card, credit card, PayJustNow and RCS.”","path":"/entities/footgear-q116290280#company-fact-content-native-digital-agencies-1ec8a5570772879c-a-2ed353d476558e03abbd","questionPaths":["/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-2ed353d476558e03abbd"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-279f433a618ed8637785","label":"DOES FOOTGEAR HAVE AN ACCOUNT OPTION?","value":"“No, unfortunately we do not offer an on-account purchase option.”","path":"/entities/footgear-q116290280#company-fact-content-native-digital-agencies-1ec8a5570772879c-a-279f433a618ed8637785","questionPaths":["/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-279f433a618ed8637785"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-e1231239f92e193bd305","label":"HOW DOES OUR LAYBUY SERVICE WORK?","value":"“At Footgear you can plan ahead by securing your purchase by means of a lay buy, with 4 easy facts.”","path":"/entities/footgear-q116290280#company-fact-content-native-digital-agencies-1ec8a5570772879c-a-e1231239f92e193bd305","questionPaths":["/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-e1231239f92e193bd305"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-a4f46194be1a0b365743","label":"WHAT IS OUR KEEP-ASIDE / SET-ASIDES PROCESS?","value":"“At Footgear we will gladly assist customers who need an item or two set aside.”","path":"/entities/footgear-q116290280#company-fact-content-native-digital-agencies-1ec8a5570772879c-a-a4f46194be1a0b365743","questionPaths":["/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-a4f46194be1a0b365743"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-f6135497e14310b299f7","label":"HOW DO I REDEEM VOUCHERS (WICODE)?","value":"“Any voucher codes issued through WiCode, are only redeemable in-store.”","path":"/entities/footgear-q116290280#company-fact-content-native-digital-agencies-1ec8a5570772879c-a-f6135497e14310b299f7","questionPaths":["/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-f6135497e14310b299f7"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-980b241917ec3814b6c5","label":"WHAT IS OUR REFUNDS POLICY?","value":"“If you are unhappy with your purchase and wish to return it, you may do so within 30 days of purchase.”","path":"/entities/footgear-q116290280#company-fact-content-native-digital-agencies-1ec8a5570772879c-a-980b241917ec3814b6c5","questionPaths":["/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-980b241917ec3814b6c5"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-82d5dfe74c02d940b150","label":"HOW WILL I BE REFUNDED AND LONG WILL MY REFUND TAKE?","value":"“Refunds will be made to the original form of purchase.”","path":"/entities/footgear-q116290280#company-fact-content-native-digital-agencies-1ec8a5570772879c-a-82d5dfe74c02d940b150","questionPaths":["/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-82d5dfe74c02d940b150"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-d100b18c450596ebbd9e","label":"WHAT IS OUR EXCHANGE POLICY?","value":"“If you have changed your mind and wish to exchange your purchase for something else, you may do so within 30 days of purchase.”","path":"/entities/footgear-q116290280#company-fact-content-native-digital-agencies-1ec8a5570772879c-a-d100b18c450596ebbd9e","questionPaths":["/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-d100b18c450596ebbd9e"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-275d43a341b54bac5b29","label":"WHAT GUARANTEE DO WE OFFER?","value":"“As per the CPA, all product carries a full manufacturer’s guarantee, subject to reasonable wear-and-tear for 6 months.”","path":"/entities/footgear-q116290280#company-fact-content-native-digital-agencies-1ec8a5570772879c-a-275d43a341b54bac5b29","questionPaths":["/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-275d43a341b54bac5b29"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-53d9306b68f5e84c64b6","label":"WHY CAN I NO LONGER PURCHASE ONLINE?","value":"“For now, we are taking a Digital Detox, to look into ways to improve our online customer journey.”","path":"/entities/footgear-q116290280#company-fact-content-native-digital-agencies-1ec8a5570772879c-a-53d9306b68f5e84c64b6","questionPaths":["/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-53d9306b68f5e84c64b6"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-9f31c728d4918dc1fc6a","label":"WHICH BROWSERS WORK WELL FOR OUR WEBSITE?","value":"“The recommended browsers for our website are 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