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The process begins with a brief covering your target segment, call script, objection handles, and offer structure. The Seavoice team then configures, tests, and launches the agents. Ongoing optimization is handled by the account team, so your internal team is not responsible for managing the platform after launch.”","path":"/entities/seavoice-q141275985#company-fact-content-native-digital-agencies-cfa99b30c12c7f36-a-1bd257f28ea2a17cfac1","questionPaths":["/entities/seavoice-q141275985#company-answer-content-native-digital-agencies-cfa99b30c12c7f36-a-1bd257f28ea2a17cfac1"]},{"id":"content-native-digital-agencies-cfa99b30c12c7f36-a-640a285b247428924f6a","label":"Can the AI agent qualify leads in Malay and English in the same call?","value":"“Yes. Seavoice agents support 15-plus languages and switch mid-call between Malay, English, Manglish, and Singlish — including code-switching patterns common in Malaysia and Singapore. The agents carry local accents and conversational fluency that enterprise buyers in SEA consistently test during evaluation. Prospects engaging in their preferred language show measurably higher engagement throughout the qualification conversation.”","path":"/entities/seavoice-q141275985#company-fact-content-native-digital-agencies-cfa99b30c12c7f36-a-640a285b247428924f6a","questionPaths":["/entities/seavoice-q141275985#company-answer-content-native-digital-agencies-cfa99b30c12c7f36-a-640a285b247428924f6a"]},{"id":"content-native-digital-agencies-cfa99b30c12c7f36-a-fa7dd36a844b85b5620b","label":"What happens when a lead needs to speak with a human sales representative?","value":"“Seavoice includes human-in-the-loop escalation with warm transfer via your existing telephony integration. 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