Ruter
Ruter: “Ruter er et felles administrasjonsselskap for kollektivtransporten i Oslo og Akershus.”
How is my application processed?
“Ruter processes applications in order of the date they are received. Around the start of the school year, processing may take up to four weeks.”
View in the company profileHow do I appeal a decision?
“You may submit your appeal via our contact form. The deadline for appeals is three weeks from the date you received the decision. We will then review the case again. If we do not uphold the appeal, the case will be referred to the County Governor for a final decision. Need to appeal? Submit a complaint through the contact form”
View in the company profileAre pupils entitled to transport to and from after-school care (SFO)?
“No. Pupils are not entitled to transport to and from after-school care (SFO), as SFO is a voluntary arrangement. However, there are exceptions for pupils with disabilities, who may be entitled to transport.”
View in the company profileThe pupil has left something behind in the vehicle. Who should I contact?
“Has the pupil left something behind in the car or bus? Call customer services on 22 05 70 70. They can help to locate any lost items.”
View in the company profileHow does the school ticket work?
“Pupils who are entitled to school transport will receive a travel card with a school ticket at the start of the school year.”
View in the company profile