Source information from Tidio

Tidio: /faq/

tidio.com

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  1. Tidio

    Company knowledgeUpdated

    Tidio is an AI customer service software as a service company.

    • Where is Tidio from?

      “Tidio was founded in Poland and has its main headquarters in San Francisco, California, with additional offices in Szczecin and Warsaw, Poland. The company was established in 2013 and has since grown into a global provider of AI-powered customer support solutions, serving over 300,000 businesses worldwide.”

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    • Who is the CEO of Tidio?

      “Tytus Gołas is the founder and CEO of Tidio. He’s been recognized on Forbes’ “30 Under 30” list four times in a row. Gołas has overseen Tidio’s growth into a globally used customer service platform. Visit his profile on LinkedIn for more.”

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    • Is Tidio legit?

      “Yes, Tidio is a legitimate and trusted AI customer support software company founded in 2013 in Szczecin, Poland. It operates under the legal name Tidio LLC, with headquarters in San Francisco, California, and as Tidio Poland sp. z o.o., with additional offices in Warsaw and Szczecin, Poland.”

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    • What is Tidio used for?

      “Tidio is a comprehensive AI-powered customer support software suite designed to streamline communication between businesses and their customers. It combines a live chat, an AI agent, chatbot automation (Flows), a help desk, and lead-generation tools to enhance customer engagement and support.”

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    • Who is the Data Protection Officer (DPO)?

      “Hubert Jackowski—reachable at privacy@tidio.net”

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