Semadeni AG
Semadeni AG: “Swiss family business since 1952: development, production and distribution of plastic products and solutions for industry, laboratory, healthcare and logistics. Part of the Semadeni Industry Group.”
What does shipping within Switzerland cost?
“From CHF 500 net goods value, delivery is free. Below that we charge CHF 14.90; if the net goods value is below CHF 50, a small-invoice surcharge of CHF 10 is added (GTC clause 19).”
View in the company profileWhat does shipping to Germany and the EU cost?
“For orders in the eShop we charge a flat rate. It depends on the delivery country, which belongs to one of three shipping zones, and on the order value.”
View in the company profileHow does customs clearance work for deliveries to the EU?
“We ship from Ostermundigen and handle import customs clearance (DDP). For Germany you receive a domestic delivery with a EUR invoice including German VAT; for this we need the EORI number of the invoice recipient.”
View in the company profileDo you deliver to other countries?
“Yes. For all other countries, including Malta and Cyprus, the minimum order value is EUR or CHF 350; delivery and terms are agreed individually (GTC clause 22).”
View in the company profileWhich shipping methods do you offer?
“Depending on volume we ship by post or forwarder, and only as complete deliveries. Shipment tracking is in your customer account under My orders; on +41 31 930 18 18 we can tell you where your goods are at any time.”
View in the company profileWhere can I register?
“You open a customer account in the eShop under Register.”
View in the company profile