Twigz Labs
TWIGZ Labs Inc.: “Nicotine toothpicks crafted from 100% birch wood and infused with USP-grade synthetic nicotine.”
Do you ship to all 50 states?
“We ship to most of the United States. Some states restrict flavored nicotine products, so availability varies by flavor and by state. Anything we cannot send to your address is flagged at checkout before you pay.”
View in the company profileWhen is shipping free?
“Economy shipping is free on merchandise subtotals of $50 or more, measured before tax and shipping. Every quantity tile on a product page tells you which pack sizes clear it.”
View in the company profileHow fast will my order arrive?
“Orders ship in 1 to 2 business days. Economy delivery is typically 3 to 5 business days after that, and Express is 1 to 2.”
View in the company profileHow does Subscribe and Save work?
“Pick Subscribe on any flavor and choose how often it repeats. The price shown is the price Shopify charges on every delivery, and you can skip, swap or cancel a delivery from your account at any time.”
View in the company profileWhat is your return policy?
“We cannot accept returns on opened packages. Unopened packages can be returned within 30 days of delivery for a full refund. Contact support to start one.”
View in the company profileCan I change or cancel an order after placing it?
“Get in touch as soon as you can. Orders move to fulfilment quickly, so we can usually change one before it ships and cannot after.”
View in the company profile