Cebuana Lhuillier
Pawnshop chain in the Philippines.
Can I authorize someone else to claim my money?
“No, If the receiver or beneficiary is not available to claim the money, they may advise the sender to amend the receiver’s name.”
View in the company profileCan I cancel or refund my remittance?
“The sender may cancel or refund their remittance. The sender needs to visit the branch where the transaction was processed. Please be reminded that the service fee is non-refunda”
View in the company profileCan I change the receiver’s name? How?
“The sender may visit any branch of Cebuana Lhuillier to change the receiver’s name. The sender needs to bring the Pera Padala form and present a valid ID. There is an amendment fee of Php10.”
View in the company profileWhat are the acceptable IDs when pawning?
“As required by BSP, Clients who engage in a financial transaction with covered institutions for the first time shall be required to present the original and submit a clear copy of at least ONE (1) valid photo-bearing identification document issued by an official authority. For our clients’ convenience, Cebuana no longer requires submission of the photocopied ID.”
View in the company profile