Aetna
Aetna is an American managed health care company.
How does the Aetna DMO plan work?
“Choose a primary care dentist (PCD) who’s part of our network. Each covered family member can choose their own PCD.”
View in the company profileI didn’t get an ID card. How will my dentist know I have coverage through Aetna Dental®?
“Aetna Dental members don’t need a member ID card to get dental care. When you go to or call the dentist, tell the office staff that you have Aetna Dental DMO. They’ll be able to check your coverage.”
View in the company profileI'm enrolled in more than one dental plan. How does coverage work with two plans?
“Your plan may have a coordination of benefits provision. If so, we confirm which plan has primary responsibility for paying claims. If we do, we pay as the primary payor. If not, we pay as the secondary payor.”
View in the company profileDo I need to choose a primary care dentist (PCD)?
“Yes. Every enrolled family member may choose their own primary care dentist. We encourage you to choose a primary dentist at the time of enrollment.”
View in the company profileHow do I find a dentist?
“You can find a network dentist with our online directory. Log in to your member website first to get personalized results. Search for a dentist by name, specialty, ZIP code or the number of miles you are willing to travel.”
View in the company profileWhat can I do if I feel my dentist is overcharging me?
“Call Member Services at the number on your ID card. We’re here to help.”
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