Duress · Questions to ask a lone worker safety vendor

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1. Duress

   Company knowledgeUpdated Oct 28, 2026

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   • What is the single most useful question?

     “Who physically answers the alarm, and what is your measured median time to answer. It separates monitored services from notification apps faster than anything else, and the way a vendor answers tells you whether they measure their own performance.”

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   • Should we run a trial?

     “Yes, with real workers doing real jobs, not a demo in a meeting room. Adoption is the most common reason these projects fail, and it cannot be assessed from a slide. Two weeks with the group most likely to resist tells you more than any reference call.”

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   • How do we compare vendors fairly?

     “Ask every vendor the same questions in writing and compare the answers side by side, paying attention to which ones give you a number and which give you an adjective. Our neutral buyer's guide sets out how to evaluate the category, including where other vendors are the better fit.”

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   About Duress

   Duress: “Workplace safety for frontline and lone workers: wearable duress devices, a safety app, and accredited 24/7 monitored emergency response. Protecting 20,000+ teams across Australia, New Zealand and the UK.”