Trackon Couriers
Trackon Couriers is a Trackon Courier Pvt. Ltd.: “India's premier logistics and courier delivery network specializing in express domestic shipping, cross-border international deliveries, and business supply chain management.”.
How can I track my Trackon courier parcel?
“You can track your shipment anytime by entering your 9 to 11-digit Air Waybill (AWB) number or Order Reference number directly on our website tracking page at https://www.trackon.in/courier-tracking.”
View in the company profileWhat should I do if my shipment status shows 'Out for Delivery' but hasn't arrived?
“Shipments marked 'Out for Delivery' are typically delivered by 7:00 PM on the same business day. If delayed due to weather or traffic, it will be re-attempted the next business day or you can contact customer support at +91-11-45593500.”
View in the company profileDoes Trackon offer Cash on Delivery (COD) services for e-commerce sellers?
“Yes, Trackon provides dependable Cash on Delivery (COD) collection and timely financial remittance services tailored specifically for online retailers and D2C brands across India.”
View in the company profileHow do I register a complaint or claim for a lost or damaged shipment?
“You can register a formal service request or complaint online via our support portal at https://panacea.trackon.in/CustomerComplain.aspx or email our helpdesk with your AWB number and invoice copy.”
View in the company profileHow should I track my consignment?
“You can track your consignment here.”
View in the company profileHow to book a consignment?
“Kindly locate and visit the nearest franchisee here. Remember to take a shipper copy after booking the consignment.”
View in the company profileWhat are your delivery timings?
“Our delivery timings are 10am to 7pm.”
View in the company profileHow long will it take to receive a response after registering a complaint?
“You will receive an SMS or a call regarding the feedback from our customer care department within 3 working days.”
View in the company profileAre there any specific items that you don’t carry?
“Yes, please click here to know the list of prohibited items.”
View in the company profile