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The team works 24/7, weekends and bank holidays included, so a standard order sent at 9am is due by 5pm the same day, and one sent at 6pm is due by 2am.”","path":"/entities/zorixo-ventures-ltd-q141438648#company-fact-content-native-digital-agencies-6147dee27b2904f9-a-b9215822cd43866cb18a","questionPaths":["/entities/zorixo-ventures-ltd-q141438648#company-answer-content-native-digital-agencies-6147dee27b2904f9-a-b9215822cd43866cb18a"]},{"id":"content-native-digital-agencies-6147dee27b2904f9-a-e2e4e0a32b1631985278","label":"Are your files made by software or by a person?","value":"“By a person. A digitiser employed by our group plans each file by hand, and no auto-digitising tool is used at any stage. Work is never passed to freelancers or marketplace sellers.”","path":"/entities/zorixo-ventures-ltd-q141438648#company-fact-content-native-digital-agencies-6147dee27b2904f9-a-e2e4e0a32b1631985278","questionPaths":["/entities/zorixo-ventures-ltd-q141438648#company-answer-content-native-digital-agencies-6147dee27b2904f9-a-e2e4e0a32b1631985278"]},{"id":"content-native-digital-agencies-6147dee27b2904f9-a-27433afa813e72d1472c","label":"What does an embroidery digitising company actually do?","value":"“We convert artwork into a stitch file your embroidery machine can sew (in the US this is spelt digitizing). That means choosing stitch types, angles, density, underlay and the order colours sew in for your fabric, then saving the design in your machine's format. 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