{"schemaVersion":"ready-scan.resource-sources.v1","locale":"zh-Hans","path":"/zh-Hans/sources/source-efaf60d4c648da34","canonicalUrl":"https://knowledge.readyscan.ai/zh-Hans/sources/source-efaf60d4c648da34","machineUrl":"https://knowledge.readyscan.ai/zh-Hans/discovery/sources/source-efaf60d4c648da34.json","page":1,"pageSize":48,"totalCount":1,"totalPages":1,"previous":null,"next":null,"kind":"source","source":{"id":"source-efaf60d4c648da34","url":"https://trackon.in/frequently-asked-questions","title":"Trackon Couriers: /frequently-asked-questions","publisher":"trackon.in","publicationCount":1,"modifiedOn":"2026-10-24","path":"/zh-Hans/sources/source-efaf60d4c648da34","canonicalUrl":"https://knowledge.readyscan.ai/zh-Hans/sources/source-efaf60d4c648da34","machineUrl":"https://knowledge.readyscan.ai/zh-Hans/discovery/sources/source-efaf60d4c648da34.json"},"items":[{"key":"subject:Q128904320","citations":[{"id":"source-efaf60d4c648da34","url":"https://trackon.in/frequently-asked-questions","title":"Trackon Couriers: /frequently-asked-questions","publisher":"trackon.in","accessedOn":"2026-10-24"}],"editions":[{"language":"en","title":"Trackon Couriers","description":"Trackon Courier Pvt. 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If delayed due to weather or traffic, it will be re-attempted the next business day or you can contact customer support at +91-11-45593500.”","path":"/entities/trackon-couriers-q128904320#company-fact-content-native-digital-agencies-0c09b0cf7c638f8c-a-c3ceab23bcab7585f1e6","questionPaths":["/entities/trackon-couriers-q128904320#company-answer-content-native-digital-agencies-0c09b0cf7c638f8c-a-c3ceab23bcab7585f1e6"]},{"id":"content-native-digital-agencies-0c09b0cf7c638f8c-a-cf73f3ce8ae568e9821b","label":"Does Trackon offer Cash on Delivery (COD) services for e-commerce sellers?","value":"“Yes, Trackon provides dependable Cash on Delivery (COD) collection and timely financial remittance services tailored specifically for online retailers and D2C brands across India.”","path":"/entities/trackon-couriers-q128904320#company-fact-content-native-digital-agencies-0c09b0cf7c638f8c-a-cf73f3ce8ae568e9821b","questionPaths":["/entities/trackon-couriers-q128904320#company-answer-content-native-digital-agencies-0c09b0cf7c638f8c-a-cf73f3ce8ae568e9821b"]},{"id":"content-native-digital-agencies-0c09b0cf7c638f8c-a-0b2c7043e00863d64ce2","label":"How do I register a complaint or claim for a lost or damaged shipment?","value":"“You can register a formal service request or complaint online via our support portal at https://panacea.trackon.in/CustomerComplain.aspx or email our helpdesk with your AWB number and invoice copy.”","path":"/entities/trackon-couriers-q128904320#company-fact-content-native-digital-agencies-0c09b0cf7c638f8c-a-0b2c7043e00863d64ce2","questionPaths":["/entities/trackon-couriers-q128904320#company-answer-content-native-digital-agencies-0c09b0cf7c638f8c-a-0b2c7043e00863d64ce2"]},{"id":"content-native-digital-agencies-0c09b0cf7c638f8c-a-b020905ee37161afdf54","label":"How should I track my consignment?","value":"“You can track your consignment here.”","path":"/entities/trackon-couriers-q128904320#company-fact-content-native-digital-agencies-0c09b0cf7c638f8c-a-b020905ee37161afdf54","questionPaths":["/entities/trackon-couriers-q128904320#company-answer-content-native-digital-agencies-0c09b0cf7c638f8c-a-b020905ee37161afdf54"]},{"id":"content-native-digital-agencies-0c09b0cf7c638f8c-a-6437677172ac678660fc","label":"How to book a consignment?","value":"“Kindly locate and visit the nearest franchisee here. Remember to take a shipper copy after booking the consignment.”","path":"/entities/trackon-couriers-q128904320#company-fact-content-native-digital-agencies-0c09b0cf7c638f8c-a-6437677172ac678660fc","questionPaths":["/entities/trackon-couriers-q128904320#company-answer-content-native-digital-agencies-0c09b0cf7c638f8c-a-6437677172ac678660fc"]},{"id":"content-native-digital-agencies-0c09b0cf7c638f8c-a-805435d95dce79742599","label":"What are your delivery timings?","value":"“Our delivery timings are 10am to 7pm.”","path":"/entities/trackon-couriers-q128904320#company-fact-content-native-digital-agencies-0c09b0cf7c638f8c-a-805435d95dce79742599","questionPaths":["/entities/trackon-couriers-q128904320#company-answer-content-native-digital-agencies-0c09b0cf7c638f8c-a-805435d95dce79742599"]},{"id":"content-native-digital-agencies-0c09b0cf7c638f8c-a-e0e6653768a5e022008e","label":"How long will it take to receive a response after registering a complaint?","value":"“You will receive an SMS or a call regarding the feedback from our customer care department within 3 working days.”","path":"/entities/trackon-couriers-q128904320#company-fact-content-native-digital-agencies-0c09b0cf7c638f8c-a-e0e6653768a5e022008e","questionPaths":["/entities/trackon-couriers-q128904320#company-answer-content-native-digital-agencies-0c09b0cf7c638f8c-a-e0e6653768a5e022008e"]},{"id":"content-native-digital-agencies-0c09b0cf7c638f8c-a-1903335c119501b15c46","label":"Are there any specific items that you don’t carry?","value":"“Yes, please click here to know the list of prohibited items.”","path":"/entities/trackon-couriers-q128904320#company-fact-content-native-digital-agencies-0c09b0cf7c638f8c-a-1903335c119501b15c46","questionPaths":["/entities/trackon-couriers-q128904320#company-answer-content-native-digital-agencies-0c09b0cf7c638f8c-a-1903335c119501b15c46"]}]},"selected":{"language":"en","title":"Trackon Couriers","description":"Trackon Courier Pvt. 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