{"schemaVersion":"ready-scan.resource-sources.v1","locale":"zh-Hans","path":"/zh-Hans/sources/source-ff94cecc832a9857","canonicalUrl":"https://knowledge.readyscan.ai/zh-Hans/sources/source-ff94cecc832a9857","machineUrl":"https://knowledge.readyscan.ai/zh-Hans/discovery/sources/source-ff94cecc832a9857.json","page":1,"pageSize":48,"totalCount":1,"totalPages":1,"previous":null,"next":null,"kind":"source","source":{"id":"source-ff94cecc832a9857","url":"https://www.procreditbank.de/en/help-contact/faqs","title":"Procredit Bank: /en/help-contact/faqs","publisher":"procreditbank.de","publicationCount":1,"modifiedOn":"2026-10-26","path":"/zh-Hans/sources/source-ff94cecc832a9857","canonicalUrl":"https://knowledge.readyscan.ai/zh-Hans/sources/source-ff94cecc832a9857","machineUrl":"https://knowledge.readyscan.ai/zh-Hans/discovery/sources/source-ff94cecc832a9857.json"},"items":[{"key":"subject:Q15841030","citations":[{"id":"source-ff94cecc832a9857","url":"https://www.procreditbank.de/en/help-contact/faqs","title":"Procredit Bank: /en/help-contact/faqs","publisher":"procreditbank.de","accessedOn":"2026-10-26"}],"editions":[{"language":"en","title":"Procredit Bank","description":"German banking and financial services company.","path":"/entities/procredit-bank-q15841030","canonicalUrl":"https://directory.readyscan.ai/entities/procredit-bank-q15841030","machineUrl":"https://directory.readyscan.ai/discovery/entities/procredit-bank-q15841030.json","modifiedOn":"2026-10-26"}],"subject":{"slug":"procredit-bank-q15841030","name":"Procredit Bank","questions":[{"question":"Is my money safe with ProCredit Bank?","path":"/entities/procredit-bank-q15841030#company-answer-content-native-digital-agencies-7640e5e3f090f7dd-a-fd7333ad2bb647545b85"},{"question":"Why is my explicit consent to the terms and conditions required?","path":"/entities/procredit-bank-q15841030#company-answer-content-native-digital-agencies-7640e5e3f090f7dd-a-6178aa91cd4758267b88"},{"question":"How can I identify myself?","path":"/entities/procredit-bank-q15841030#company-answer-content-native-digital-agencies-7640e5e3f090f7dd-a-446bc94a05ee7e82881d"},{"question":"How does e-Banking work at ProCredit Bank?","path":"/entities/procredit-bank-q15841030#company-answer-content-native-digital-agencies-7640e5e3f090f7dd-a-9c23428c805867238e56"},{"question":"How can I change my e-Banking PIN?","path":"/entities/procredit-bank-q15841030#company-answer-content-native-digital-agencies-7640e5e3f090f7dd-a-bec2f469819eb9ff821d"},{"question":"What should I do if I forget my e-Banking login data?","path":"/entities/procredit-bank-q15841030#company-answer-content-native-digital-agencies-7640e5e3f090f7dd-a-f4549ce93f8a9bd5bfe2"}],"facts":[{"id":"content-native-digital-agencies-7640e5e3f090f7dd-a-fd7333ad2bb647545b85","label":"Is my money safe with ProCredit Bank?","value":"“Your deposits are doubly insured with us. As a German bank, ProCredit Bank is subject to deposit guarantee regulations under German law.”","path":"/entities/procredit-bank-q15841030#company-fact-content-native-digital-agencies-7640e5e3f090f7dd-a-fd7333ad2bb647545b85","questionPaths":["/entities/procredit-bank-q15841030#company-answer-content-native-digital-agencies-7640e5e3f090f7dd-a-fd7333ad2bb647545b85"]},{"id":"content-native-digital-agencies-7640e5e3f090f7dd-a-6178aa91cd4758267b88","label":"Why is my explicit consent to the terms and conditions required?","value":"“Previously, our terms and conditions stipulated that changes to conditions and prices did not require the explicit consent of our clients. Consent was deemed to have been granted if the amendments were not objected to within two months.”","path":"/entities/procredit-bank-q15841030#company-fact-content-native-digital-agencies-7640e5e3f090f7dd-a-6178aa91cd4758267b88","questionPaths":["/entities/procredit-bank-q15841030#company-answer-content-native-digital-agencies-7640e5e3f090f7dd-a-6178aa91cd4758267b88"]},{"id":"content-native-digital-agencies-7640e5e3f090f7dd-a-446bc94a05ee7e82881d","label":"How can I identify myself?","value":"“During the account opening process, you need to identify yourself. You may use postident, videoident, or eID procedure during the process.”","path":"/entities/procredit-bank-q15841030#company-fact-content-native-digital-agencies-7640e5e3f090f7dd-a-446bc94a05ee7e82881d","questionPaths":["/entities/procredit-bank-q15841030#company-answer-content-native-digital-agencies-7640e5e3f090f7dd-a-446bc94a05ee7e82881d"]},{"id":"content-native-digital-agencies-7640e5e3f090f7dd-a-9c23428c805867238e56","label":"How does e-Banking work at ProCredit Bank?","value":"“You can access the e-Banking platform from our website: www.procreditbank.de (upper right corner – Login e-Banking). There, you can log in with your e-Banking alias and your e-Banking PIN.”","path":"/entities/procredit-bank-q15841030#company-fact-content-native-digital-agencies-7640e5e3f090f7dd-a-9c23428c805867238e56","questionPaths":["/entities/procredit-bank-q15841030#company-answer-content-native-digital-agencies-7640e5e3f090f7dd-a-9c23428c805867238e56"]},{"id":"content-native-digital-agencies-7640e5e3f090f7dd-a-bec2f469819eb9ff821d","label":"How can I change my e-Banking PIN?","value":"“You can change your e-Banking PIN at any time by going to “My control panel” under Settings in e-Banking.”","path":"/entities/procredit-bank-q15841030#company-fact-content-native-digital-agencies-7640e5e3f090f7dd-a-bec2f469819eb9ff821d","questionPaths":["/entities/procredit-bank-q15841030#company-answer-content-native-digital-agencies-7640e5e3f090f7dd-a-bec2f469819eb9ff821d"]},{"id":"content-native-digital-agencies-7640e5e3f090f7dd-a-f4549ce93f8a9bd5bfe2","label":"What should I do if I forget my e-Banking login data?","value":"“Business clients can simply re-set their PIN via the log-in page to e-banking. Private clients: Please hand in a signed note (as letter or scan) to re-set your e-banking PIN to deu.kundenservice@procredit-group.com. You can also call Customer Service at +49 69 719129-100 and have your Telephone PIN available.”","path":"/entities/procredit-bank-q15841030#company-fact-content-native-digital-agencies-7640e5e3f090f7dd-a-f4549ce93f8a9bd5bfe2","questionPaths":["/entities/procredit-bank-q15841030#company-answer-content-native-digital-agencies-7640e5e3f090f7dd-a-f4549ce93f8a9bd5bfe2"]}]},"selected":{"language":"en","title":"Procredit Bank","description":"German banking and financial services company.","path":"/entities/procredit-bank-q15841030","canonicalUrl":"https://directory.readyscan.ai/entities/procredit-bank-q15841030","machineUrl":"https://directory.readyscan.ai/discovery/entities/procredit-bank-q15841030.json","modifiedOn":"2026-10-26"}}],"versionId":"fnv1a64:afc3a3bfff66d894"}