Aetna
Aetna is an American managed health care company.
How does the Aetna DMO plan work?
“Choose a primary care dentist (PCD) who’s part of our network. Each covered family member can choose their own PCD.”
在公司资料中查看I didn’t get an ID card. How will my dentist know I have coverage through Aetna Dental®?
“Aetna Dental members don’t need a member ID card to get dental care. When you go to or call the dentist, tell the office staff that you have Aetna Dental DMO. They’ll be able to check your coverage.”
在公司资料中查看I'm enrolled in more than one dental plan. How does coverage work with two plans?
“Your plan may have a coordination of benefits provision. If so, we confirm which plan has primary responsibility for paying claims. If we do, we pay as the primary payor. If not, we pay as the secondary payor.”
在公司资料中查看Do I need to choose a primary care dentist (PCD)?
“Yes. Every enrolled family member may choose their own primary care dentist. We encourage you to choose a primary dentist at the time of enrollment.”
在公司资料中查看How do I find a dentist?
“You can find a network dentist with our online directory. Log in to your member website first to get personalized results. Search for a dentist by name, specialty, ZIP code or the number of miles you are willing to travel.”
在公司资料中查看What can I do if I feel my dentist is overcharging me?
“Call Member Services at the number on your ID card. We’re here to help.”
在公司资料中查看