{"schemaVersion":"ready-scan.resource-sources.v1","locale":"zh-Hant","path":"/zh/sources/source-2cdb44c006e5c73e","canonicalUrl":"https://knowledge.readyscan.ai/zh/sources/source-2cdb44c006e5c73e","machineUrl":"https://knowledge.readyscan.ai/zh/discovery/sources/source-2cdb44c006e5c73e.json","page":1,"pageSize":48,"totalCount":1,"totalPages":1,"previous":null,"next":null,"kind":"source","source":{"id":"source-2cdb44c006e5c73e","url":"https://www.westerndigital.com/company/programs/data-recovery/faq","title":"Western Digital: /company/programs/data-recovery/faq","publisher":"westerndigital.com","publicationCount":1,"modifiedOn":"2026-10-26","path":"/zh/sources/source-2cdb44c006e5c73e","canonicalUrl":"https://knowledge.readyscan.ai/zh/sources/source-2cdb44c006e5c73e","machineUrl":"https://knowledge.readyscan.ai/zh/discovery/sources/source-2cdb44c006e5c73e.json"},"items":[{"key":"subject:Q738770","citations":[{"id":"source-2cdb44c006e5c73e","url":"https://www.westerndigital.com/company/programs/data-recovery/faq","title":"Western Digital: /company/programs/data-recovery/faq","publisher":"westerndigital.com","accessedOn":"2026-10-26"}],"editions":[{"language":"en","title":"Western Digital","description":"Western Digital Corporation: “Western Digital is an American data company headquartered in San Jose, California.”","path":"/entities/western-digital-q738770","canonicalUrl":"https://directory.readyscan.ai/entities/western-digital-q738770","machineUrl":"https://directory.readyscan.ai/discovery/entities/western-digital-q738770.json","modifiedOn":"2026-10-26"}],"subject":{"slug":"western-digital-q738770","name":"Western Digital","questions":[{"question":"Is my WesternDigital.com Data Recovery Plan impacted by the website separation?","path":"/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-d3e1ae7e8b20616ea8c3"},{"question":"What is the coverage period of my plan?","path":"/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-30227f1b1d8c2ba76c27"},{"question":"How does it work?","path":"/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-1906b5de62f8d7452f91"},{"question":"Is shipping included with my Data Recovery Plan?","path":"/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-24d1b733f9395521eb3d"},{"question":"How do I track my claim?","path":"/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-6fa291f69c52f9dc8751"},{"question":"What happens to my old device?","path":"/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-d896dbd8771e58adb8b7"},{"question":"Can I cancel my Data Recovery Plan?","path":"/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-094e4dc897c2d3b7dcb4"}],"facts":[{"id":"content-native-digital-agencies-68b787468923de99-a-d3e1ae7e8b20616ea8c3","label":"Is my WesternDigital.com Data Recovery Plan impacted by the website separation?","value":"“No, all active plans purchased on WesternDigital.com for flash and HDD products remain active. To submit a Data Recovery claim with Ontrack for a flash or HDD product purchased on WesternDigital.com, go here. You can view your plan status anytime on your account.”","path":"/entities/western-digital-q738770#company-fact-content-native-digital-agencies-68b787468923de99-a-d3e1ae7e8b20616ea8c3","questionPaths":["/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-d3e1ae7e8b20616ea8c3"]},{"id":"content-native-digital-agencies-68b787468923de99-a-30227f1b1d8c2ba76c27","label":"What is the coverage period of my plan?","value":"“Data Recovery Plan coverage begins on the product shipment date. It will be active for 2 or 3 years from that date, depending on the plan duration you selected for your device.”","path":"/entities/western-digital-q738770#company-fact-content-native-digital-agencies-68b787468923de99-a-30227f1b1d8c2ba76c27","questionPaths":["/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-30227f1b1d8c2ba76c27"]},{"id":"content-native-digital-agencies-68b787468923de99-a-1906b5de62f8d7452f91","label":"How does it work?","value":"“Your qualifying product is eligible for one, in-lab data recovery attempt provided by Ontrack®.”","path":"/entities/western-digital-q738770#company-fact-content-native-digital-agencies-68b787468923de99-a-1906b5de62f8d7452f91","questionPaths":["/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-1906b5de62f8d7452f91"]},{"id":"content-native-digital-agencies-68b787468923de99-a-24d1b733f9395521eb3d","label":"Is shipping included with my Data Recovery Plan?","value":"“Yes, the Data Recovery Plan includes the cost of shipping to and from Ontrack if you use their pre-paid shipping label.”","path":"/entities/western-digital-q738770#company-fact-content-native-digital-agencies-68b787468923de99-a-24d1b733f9395521eb3d","questionPaths":["/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-24d1b733f9395521eb3d"]},{"id":"content-native-digital-agencies-68b787468923de99-a-6fa291f69c52f9dc8751","label":"How do I track my claim?","value":"“Your claim will be assigned a case number and a dedicated Ontrack customer support representative who can provide status updates anytime via email.”","path":"/entities/western-digital-q738770#company-fact-content-native-digital-agencies-68b787468923de99-a-6fa291f69c52f9dc8751","questionPaths":["/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-6fa291f69c52f9dc8751"]},{"id":"content-native-digital-agencies-68b787468923de99-a-d896dbd8771e58adb8b7","label":"What happens to my old device?","value":"“Your device will be sent by Ontrack to Western Digital to be processed for destruction.”","path":"/entities/western-digital-q738770#company-fact-content-native-digital-agencies-68b787468923de99-a-d896dbd8771e58adb8b7","questionPaths":["/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-d896dbd8771e58adb8b7"]},{"id":"content-native-digital-agencies-68b787468923de99-a-094e4dc897c2d3b7dcb4","label":"Can I cancel my Data Recovery Plan?","value":"“Yes, you can cancel within 30 days of shipment for a full refund if you have not made a claim.”","path":"/entities/western-digital-q738770#company-fact-content-native-digital-agencies-68b787468923de99-a-094e4dc897c2d3b7dcb4","questionPaths":["/entities/western-digital-q738770#company-answer-content-native-digital-agencies-68b787468923de99-a-094e4dc897c2d3b7dcb4"]}]},"selected":{"language":"en","title":"Western Digital","description":"Western Digital Corporation: “Western Digital is an American data company headquartered in San Jose, California.”","path":"/entities/western-digital-q738770","canonicalUrl":"https://directory.readyscan.ai/entities/western-digital-q738770","machineUrl":"https://directory.readyscan.ai/discovery/entities/western-digital-q738770.json","modifiedOn":"2026-10-26"}}],"versionId":"fnv1a64:2744aae8ce78820e"}