{"schemaVersion":"ready-scan.resource-sources.v1","locale":"zh-Hant","path":"/zh/sources/source-4594ac02a7fe1011","canonicalUrl":"https://knowledge.readyscan.ai/zh/sources/source-4594ac02a7fe1011","machineUrl":"https://knowledge.readyscan.ai/zh/discovery/sources/source-4594ac02a7fe1011.json","page":1,"pageSize":48,"totalCount":1,"totalPages":1,"previous":null,"next":null,"kind":"source","source":{"id":"source-4594ac02a7fe1011","url":"https://www.breg.com/customer-care/faq/","title":"Breg (United States): /customer-care/faq/","publisher":"breg.com","publicationCount":1,"modifiedOn":"2026-10-27","path":"/zh/sources/source-4594ac02a7fe1011","canonicalUrl":"https://knowledge.readyscan.ai/zh/sources/source-4594ac02a7fe1011","machineUrl":"https://knowledge.readyscan.ai/zh/discovery/sources/source-4594ac02a7fe1011.json"},"items":[{"key":"subject:Q104480107","citations":[{"id":"source-4594ac02a7fe1011","url":"https://www.breg.com/customer-care/faq/","title":"Breg (United States): /customer-care/faq/","publisher":"breg.com","accessedOn":"2026-10-27"}],"editions":[{"language":"en","title":"Breg (United States)","description":"Company in Carlsbad, United States.","path":"/entities/breg-united-states-q104480107","canonicalUrl":"https://directory.readyscan.ai/entities/breg-united-states-q104480107","machineUrl":"https://directory.readyscan.ai/discovery/entities/breg-united-states-q104480107.json","modifiedOn":"2026-10-27"}],"subject":{"slug":"breg-united-states-q104480107","name":"Breg (United States)","questions":[{"question":"Why am I receiving a bill from Breg?","path":"/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-a755ba36b79dbf5371fa"},{"question":"How do I pay my bill?","path":"/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-d035bfe8d9bff611c0b9"},{"question":"How do I get pricing or purchase a Breg product?","path":"/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-0eeddc65538d8942835e"},{"question":"How do I wash my brace (fabric)?","path":"/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-6169a4bb3617d2666a4b"},{"question":"Where are the Instructions For Use (IFUs)?","path":"/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-800ff1865059dd1bf99e"},{"question":"What is the warranty on an item and how do I get a replacement?","path":"/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-96c977ee6f6e3c1b59c0"},{"question":"Can I troubleshoot my cold therapy unit?","path":"/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-59314e0d7dc4b977a6c6"},{"question":"Can I donate my cold therapy unit?","path":"/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-170e3b2bc43b49962b95"},{"question":"I would like to have a product donated to me / my organization?","path":"/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-53228e3b9c80a6863131"}],"facts":[{"id":"content-native-digital-agencies-602a8169fee9be2f-a-a755ba36b79dbf5371fa","label":"Why am I receiving a bill from Breg?","value":"“Our products are dispensed by healthcare providers at hospitals and orthopedic clinics across the country. If you’ve received a bill from us, please contact our Patient Billing Department to obtain more information at 800.254.0072 or patientinquiries@breg.com.”","path":"/entities/breg-united-states-q104480107#company-fact-content-native-digital-agencies-602a8169fee9be2f-a-a755ba36b79dbf5371fa","questionPaths":["/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-a755ba36b79dbf5371fa"]},{"id":"content-native-digital-agencies-602a8169fee9be2f-a-d035bfe8d9bff611c0b9","label":"How do I pay my bill?","value":"“Visit https://www.breginvoiceportal.com/ to pay your bill.”","path":"/entities/breg-united-states-q104480107#company-fact-content-native-digital-agencies-602a8169fee9be2f-a-d035bfe8d9bff611c0b9","questionPaths":["/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-d035bfe8d9bff611c0b9"]},{"id":"content-native-digital-agencies-602a8169fee9be2f-a-0eeddc65538d8942835e","label":"How do I get pricing or purchase a Breg product?","value":"“Breg does not sell directly to patients. Our products are available through healthcare providers.”","path":"/entities/breg-united-states-q104480107#company-fact-content-native-digital-agencies-602a8169fee9be2f-a-0eeddc65538d8942835e","questionPaths":["/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-0eeddc65538d8942835e"]},{"id":"content-native-digital-agencies-602a8169fee9be2f-a-6169a4bb3617d2666a4b","label":"How do I wash my brace (fabric)?","value":"“We recommend hand washing all our products with a mild detergent and letting them air dry. Please do not put any products in the washing machine, dryer, or even the dishwasher, as this will compromise the material.”","path":"/entities/breg-united-states-q104480107#company-fact-content-native-digital-agencies-602a8169fee9be2f-a-6169a4bb3617d2666a4b","questionPaths":["/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-6169a4bb3617d2666a4b"]},{"id":"content-native-digital-agencies-602a8169fee9be2f-a-800ff1865059dd1bf99e","label":"Where are the Instructions For Use (IFUs)?","value":"“Please visit https://breg.com/ifu/. Products are sorted by categories and instructions can be downloaded.”","path":"/entities/breg-united-states-q104480107#company-fact-content-native-digital-agencies-602a8169fee9be2f-a-800ff1865059dd1bf99e","questionPaths":["/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-800ff1865059dd1bf99e"]},{"id":"content-native-digital-agencies-602a8169fee9be2f-a-96c977ee6f6e3c1b59c0","label":"What is the warranty on an item and how do I get a replacement?","value":"“Please visit https://breg.com/customer-care/#warranty-info”","path":"/entities/breg-united-states-q104480107#company-fact-content-native-digital-agencies-602a8169fee9be2f-a-96c977ee6f6e3c1b59c0","questionPaths":["/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-96c977ee6f6e3c1b59c0"]},{"id":"content-native-digital-agencies-602a8169fee9be2f-a-59314e0d7dc4b977a6c6","label":"Can I troubleshoot my cold therapy unit?","value":"“Read the Instructions For Use (PDFs)Instructional videos can be found here:Polar Care CubePolar Care KodiakPolar Care GlacierVPULSEIf you are experiencing an issue that isn’t addressed in these materials, please contact us at 800-321-0607.”","path":"/entities/breg-united-states-q104480107#company-fact-content-native-digital-agencies-602a8169fee9be2f-a-59314e0d7dc4b977a6c6","questionPaths":["/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-59314e0d7dc4b977a6c6"]},{"id":"content-native-digital-agencies-602a8169fee9be2f-a-170e3b2bc43b49962b95","label":"Can I donate my cold therapy unit?","value":"“Breg products are patient specific and single-patient use only, so they are not able to be donated.”","path":"/entities/breg-united-states-q104480107#company-fact-content-native-digital-agencies-602a8169fee9be2f-a-170e3b2bc43b49962b95","questionPaths":["/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-170e3b2bc43b49962b95"]},{"id":"content-native-digital-agencies-602a8169fee9be2f-a-53228e3b9c80a6863131","label":"I would like to have a product donated to me / my organization?","value":"“Breg does not donate products as they are prescribed specifically for patients under the direction of a healthcare provider.”","path":"/entities/breg-united-states-q104480107#company-fact-content-native-digital-agencies-602a8169fee9be2f-a-53228e3b9c80a6863131","questionPaths":["/entities/breg-united-states-q104480107#company-answer-content-native-digital-agencies-602a8169fee9be2f-a-53228e3b9c80a6863131"]}]},"selected":{"language":"en","title":"Breg (United States)","description":"Company in Carlsbad, United States.","path":"/entities/breg-united-states-q104480107","canonicalUrl":"https://directory.readyscan.ai/entities/breg-united-states-q104480107","machineUrl":"https://directory.readyscan.ai/discovery/entities/breg-united-states-q104480107.json","modifiedOn":"2026-10-27"}}],"versionId":"fnv1a64:b893103d15d739c1"}