Matrix
Matrix is a Vehicle tracking and telematics company.
How much is a Matrix subscription?
“You can subscribe to Matrix via various channels, including your insurance company, a fitment center, a car dealership, a call center or directly with MiX Telematics. The price will depend on which channel you subscribe through.”
在公司資料中查看How do I get a Matrix tracking device?
“You can subscribe to one of the Matrix Vehicle Tracking solutions by completing our online form. One of our consultants will contact you.”
在公司資料中查看What is a false alarm?
“A false alarm constitutes any of the following incidents: not setting your vehicle in service override mode when necessary, disconnecting your battery without notifying MATRIX or unnecessarily pressing your panic button.”
在公司資料中查看What do I do if my vehicle goes in for repairs or a service?
“What do I do if my vehicle goes in for repairs or a service?”
在公司資料中查看How do I get a copy of my installation certificate to send to my Insurance Company?
“You can request a copy via WhatsApp by sending ‘Hi to 087 240 6262’, or request it via the Matrix app.”
在公司資料中查看How do I change my personal and emergency contact details?
“It is essential that we always have your accurate and up-to-date personal details to enable us to assist you in an emergency situation.”
在公司資料中查看What is the warranty on the Matrix device?
“The unit carries a one-year warranty and repairs thereafter will be for your account.”
在公司資料中查看How do I know how the additional Matrix services work?
“Download the latest user manual from the Matrix website.”
在公司資料中查看Who can subscribe to FireStop?
“FireStop is exclusively available to active Matrix clients.”
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