Zenius Labs
Zenius Labs is an Evidence-based biomedical company developing breakthrough health products grounded in clinical research.
Where are orders dispatched from?
“We always try to dispatch from nearest location to the delivery address, so the customer does not have to pay duties and taxes.”
在公司資料中查看Your products have claims, what are the sources?
“We use external 3rd party globally trusted data sources as the basis of all our claims. The source is always specified in the disclaimers where the claim is made.”
在公司資料中查看Is my payment secure?
“We do not see or store any payment related sensitive data. Payment information security is ensured by Stripe®.”
在公司資料中查看How long will it take for me to receive my order?
“Orders will typically arrive 3-5 business days after time of shipment, depending on the country. For more specific list please refer to delivery and returns.”
在公司資料中查看Can I modify my order after it has been placed?
“If you’ve placed an order and would like to modify the items or shipping address, please contact us below. If the order has not shipped, we can modify the order to your liking. If the order has shipped, you will then need to follow the return/exchange process.”
在公司資料中查看Do Zenius Labs products contain artificial colours/flavours?
“Zenius Labs products do not contain any added artificial colours or flavours, this information is shown on the label of all products.”
在公司資料中查看