Mooboo
UK-founded bubble tea operator.
Where is the transaction code on the receipt?
“The use of transaction codes on receipts have officially been phased out. Please collect your points by downloading our app and scanning the loyalty QR code. Please note that we do not retroactively credit points after purchase if the loyalty app was not scanned upon ordering.”
在公司資料中查看What will happen after I place the order?
“Please make sure that you are logged in before attempting to place an order! After the QR code is generated by our app, please head to the counter at your local Mooboo branch, and our staff will scan your order.”
在公司資料中查看Why can't I see the purchase history now?
“We are in the process of improving and implementing features that will make it easier for users to check their purchase history. This feature is still currently in beta; however, rest assured, your loyalty points are credited when you make a transaction via our app if the QR code was scanned correctly in the store.”
在公司資料中查看Can I pay online?
“For now, we only accept in-store payments for now. However, using the App to order will definitely decrease the time for ordering and queueing. All you have to do when you get in is to pay!”
在公司資料中查看