The Scottish Shutter Company
The Scottish Shutter Company: “Premium window shutters and blinds, expertly measured and installed across Scotland since 1987. Edinburgh Design Studio and home consultations across Scotland. BBSA Accredited Specialist.”
Who will actually be in my house fitting the shutters?
“Our installations are carried out by our own employed team. Leon manages installations, Rob is our senior installer, Kris is training toward the same standard. Names you can ask for, faces you'll see from the consultation through to the final adjustment three years later.”
View in the company profileIf something goes wrong in two years, who do I call?
“You call our own office at Riverside House in Dundee. If we are all out on site, a call handler takes your details and one of us rings you back.”
View in the company profileIs the consultation a fixed-price quote, or commission-based sales?
“We have no salespeople. We never have, and never will. Every consultation is conducted by an experienced surveyor on a salary, not a commission. Your job is to study that quote, think about it, and come back if you want to proceed.”
View in the company profileWhat does your warranty actually cover?
“Two layers of cover. The product itself carries a manufacturer's warranty from S:Craft, Luxaflex, or Custom West.”
View in the company profile