Typewise
Typewise is a Swiss AI customer service software company.
Does the AI execute transactions or account changes?
“Only if the bank decides to configure such an action, as a separate step with its own approval; any action has approval by a person on by default. The steps on this page assist: public answers, routing, adviser summaries and reads for verified customers.”
View in the company profileHow is customer identity handled?
“Account lookups take their customer input from verified values, such as a customer signed in to online banking or your app whose details reach the chat in signed form. Without them, the lookup doesn't run.”
View in the company profileWhat can delay go-live in a bank?
“The internal implementation of regulatory requirements and procurement can take longer than the technology. Plan those gates with their real lead times from the start.”
View in the company profile