Typewise
Typewise is a Swiss AI customer service software company.
Does the AI execute transactions or account changes?
“Only if the bank decides to configure such an action, as a separate step with its own approval; any action has approval by a person on by default. The steps on this page assist: public answers, routing, adviser summaries and reads for verified customers.”
在公司資料中查看How is customer identity handled?
“Account lookups take their customer input from verified values, such as a customer signed in to online banking or your app whose details reach the chat in signed form. Without them, the lookup doesn't run.”
在公司資料中查看What can delay go-live in a bank?
“The internal implementation of regulatory requirements and procurement can take longer than the technology. Plan those gates with their real lead times from the start.”
在公司資料中查看