01 Communique
01 Communique is a Canadian cyber security and technology company.
What is IronCAP™ OnCall Remote Support Software?
“IronCAP™ OnCall is a secure online help desk support application that auto configures a connection to your customer's PC or Mac, without any pre-installed software. Eliminate precious time spent on a support phone call or a premise visit, and dedicate more time to resolve your customer's technical issue quickly and efficiently with this computer remote support service.”
View in the company profileHow does IronCAP™ OnCall Help Desk Software work?
“The IronCAP™ OnCall help desk management solution gives you the ability to deliver online computer remote support services to your customers. Just as you would log on to your favorite website, you can securely connect to IronCAP™ OnCall from anywhere and provide live computer support to new and existing customers.”
View in the company profileWhat are the security features of IronCAP™ OnCall?
“Password protected system access256-bit SSL encryption used during system access and communications between the technician and customer computersAuthorization required before technician's access is auto configuredCustomer ability to terminate session at any timeRemote access connection automatically dismantled at the termination of a session to ensure technician cannot re-accessNo ports opened on the customer's network, firewall friendly”
View in the company profileWho can benefit from using IronCAP™ OnCall?
“ResellersSoftware VendorsInternal Help DesksSupport OrganizationsManaged Service Providers”
View in the company profile