ekey biometric systems GmbH
ekey biometric systems GmbH: “ekey startete im Jahr 2002 und ist heute Europas Nr. 1 bei Fingerprint-Zutrittslösungen. Denn während Schlüssel, Karten und Codes verloren, vergessen oder gestohlen werden können, ist der Finger immer dabei.”
Why does the app require location information in order to find ekey bionyx devices?
“The location information is needed to search for devices that use BLUETOOTH® technology. After Android 6.0 was released in 2015, Google introduced new authorization requirements for BLUETOOTH®.”
View in the company profileHow can I carry out a device update?
“Updates can generally be carried out under “Settings” and “System Update”. In Plus mode, devices are automatically updated overnight.”
View in the company profileWhat requirements must my WLAN router meet?
“A standard router with at least WPA2 encryption and a 2.4 GHz frequency band meets the requirements.”
View in the company profileWhich WLAN frequency bands are supported?
“The 2.4 GHz frequency band is required for the ekey bionyx devices. The devices will not work with a 5 GHz frequency band. Due to the greater range, the 2.4 GHz frequency band is more suitable for our installation situation.”
View in the company profileWhat do the different LED signals on the fingerprint scanner mean?
“The four LED segments of the ekey fingerprint scanner signal the different operation modes as well as error cases. Different light colors are used: Blue, yellow, green, and red.”
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