“No - The owner login covers invoices, payment details and access — administrative tasks only.
fortrabbit · Client
fortrabbit.com
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1 publicationPublished company answers and guides that reference this document.
“No problem - Ownership stays with the business.
“It depends - The developer is the first contact for the website itself.
“Yes - Cancellation runs through the dashboard and takes effect immediately.
How is the hosting billed?
“Monthly - Post-paid: the invoice arrives after a month of service and covers what the website actually used, counted by the day.
“Emails first - A failed charge triggers an email and automatic retries.
Full published material
fortrabbit
Information from this source
Do I need technical knowledge to own the hosting?
View in the company profile“No - The owner login covers invoices, payment details and access — administrative tasks only. The developer keeps doing the technical work.”
What happens if I change web developers?
View in the company profile“No problem - Ownership stays with the business. Access for the old developer is revoked, the new developer is granted access, and the website stays online untouched.”
Who do I contact when something is wrong with the website?
View in the company profile“It depends - The developer is the first contact for the website itself. For hosting and billing questions, our support answers directly, and a public status page shows platform-wide issues.”
Can the hosting be cancelled at any time?
View in the company profile“Yes - Cancellation runs through the dashboard and takes effect immediately. There is no contract term, no notice period and no cancellation fee.”
How is the hosting billed?
View in the company profile“Monthly - Post-paid: the invoice arrives after a month of service and covers what the website actually used, counted by the day. There is no annual prepayment.”
What happens when a payment fails?
View in the company profile“Emails first - A failed charge triggers an email and automatic retries. Websites are only deleted after several unpaid invoices with no response, and a human reviews each case before that step.”
About fortrabbit
fortrabbit: “Managed PHP cloud hosting from Berlin. Independent and bootstrapped since 2012. Focused on developer experience, fair pricing, and privacy. Specialised in Laravel, Craft CMS, Statamic, Symfony and WordPress.”