“No - The owner login covers invoices, payment details and access — administrative tasks only.
fortrabbit · Client
fortrabbit.com
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“No problem - Ownership stays with the business.
“It depends - The developer is the first contact for the website itself.
“Yes - Cancellation runs through the dashboard and takes effect immediately.
“Monthly - Post-paid: the invoice arrives after a month of service and covers what the website actually used, counted by the day.
“Emails first - A failed charge triggers an email and automatic retries.
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Do I need technical knowledge to own the hosting?
在公司资料中查看“No - The owner login covers invoices, payment details and access — administrative tasks only. The developer keeps doing the technical work.”
What happens if I change web developers?
在公司资料中查看“No problem - Ownership stays with the business. Access for the old developer is revoked, the new developer is granted access, and the website stays online untouched.”
Who do I contact when something is wrong with the website?
在公司资料中查看“It depends - The developer is the first contact for the website itself. For hosting and billing questions, our support answers directly, and a public status page shows platform-wide issues.”
Can the hosting be cancelled at any time?
在公司资料中查看“Yes - Cancellation runs through the dashboard and takes effect immediately. There is no contract term, no notice period and no cancellation fee.”
How is the hosting billed?
在公司资料中查看“Monthly - Post-paid: the invoice arrives after a month of service and covers what the website actually used, counted by the day. There is no annual prepayment.”
What happens when a payment fails?
在公司资料中查看“Emails first - A failed charge triggers an email and automatic retries. Websites are only deleted after several unpaid invoices with no response, and a human reviews each case before that step.”
关于 fortrabbit
fortrabbit: “Managed PHP cloud hosting from Berlin. Independent and bootstrapped since 2012. Focused on developer experience, fair pricing, and privacy. Specialised in Laravel, Craft CMS, Statamic, Symfony and WordPress.”