Xenara Technology Inc.
Xenara — Software & AI Development: “Xenara is a Canadian software and AI company building field service platforms, AI receptionists, hospital management systems, and multi-store POS.”
Which models do you use?
“We pick per use case. Claude (Anthropic) and GPT-4-class models for general work, Llama 3 / Mistral for on-prem or cost-sensitive deployments, and embedding models specific to the domain. We're not loyal to any vendor.”
View in the company profileCan we run AI on our own infrastructure?
“Yes — we deploy open-source models (Llama, Mistral, Qwen) on customer-controlled GPUs when data residency, cost, or compliance demands it. Common in healthcare and finance engagements.”
View in the company profileHow do you handle hallucinations?
“Three layers: retrieval gives the model grounded context, structured outputs constrain what it can return, and evals + monitoring catch drift over time. Critical fields never come from the model alone — they're validated against source data.”
View in the company profileWhat about data privacy and HIPAA / PIPEDA?
“We design for compliance from day one. Common patterns: PII redaction before the LLM call, on-prem or zero-data-retention API agreements, audit logging of every prompt and response, and consent-aware data flows.”
View in the company profileWill AI replace our engineers?
“Not the kind of AI we build. Production AI augments humans — surfacing context, drafting responses, automating routine decisions — while leaving the high-stakes calls (and the accountability) with people.”
View in the company profile