Cherry SE
Cherry SE is a German computer hardware company.
My keyboard / mouse is defective. What is the warranty procedure?
“Within the first 2 years from the date of purchase, the statutory warranty applies. To assert your legal warranty rights, please contact the seller / dealer of your product directly.”
View in the company profileWhere can I order spare parts (key buttons, receivers, scissor mechanisms...)?
“You are welcome to submit spare parts requests via our contact form. Please make sure that you state the correct article number of your CHERRY device here. You will find this on the bottom of the device under P/N such as JD-9100DE-2.”
View in the company profileCan I integrate a new receiver with my CHERRY DW 3000?
“Unfortunately, it is not possible to integrate a replacement receiver with the CHERRY DW 3000, as the keyboard and mouse have already been permanently connected at the factory.”
View in the company profileCan I integrate a replacement receiver with the CHERRY DW 9000?
“Unfortunately, it is not possible to integrate a replacement receiver with the CHERRY DW 9000, as the keyboard and mouse have already been permanently connected at the factory.”
View in the company profileWhy are my keystrokes or mouse movements swallowed or delayed in transmission?
“Basically, transmission interference can never be completely ruled out with wireless products.”
View in the company profileWhat is self-discharge?
“Self-discharge is a process that occurs, among other things, due to processes in the electrodes for all types of batteries and rechargeable batteries. The extent to which the battery is affected depends on the battery type, i.e. the composition.”
View in the company profile