fortrabbit · Client

fortrabbit.com

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    • Do I need technical knowledge to own the hosting?

      “No - The owner login covers invoices, payment details and access — administrative tasks only. The developer keeps doing the technical work.”

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    • What happens if I change web developers?

      “No problem - Ownership stays with the business. Access for the old developer is revoked, the new developer is granted access, and the website stays online untouched.”

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    • Who do I contact when something is wrong with the website?

      “It depends - The developer is the first contact for the website itself. For hosting and billing questions, our support answers directly, and a public status page shows platform-wide issues.”

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    • Can the hosting be cancelled at any time?

      “Yes - Cancellation runs through the dashboard and takes effect immediately. There is no contract term, no notice period and no cancellation fee.”

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    • How is the hosting billed?

      “Monthly - Post-paid: the invoice arrives after a month of service and covers what the website actually used, counted by the day. There is no annual prepayment.”

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    • What happens when a payment fails?

      “Emails first - A failed charge triggers an email and automatic retries. Websites are only deleted after several unpaid invoices with no response, and a human reviews each case before that step.”

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    关于 fortrabbit

    fortrabbit: “Managed PHP cloud hosting from Berlin. Independent and bootstrapped since 2012. Focused on developer experience, fair pricing, and privacy. Specialised in Laravel, Craft CMS, Statamic, Symfony and WordPress.”

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fortrabbit: /solutions/client
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