Zwilling J. A. Henckels · Faqs app exit

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  1. Zwilling J. A. Henckels

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    • Why is ZWILLING discontinuing the app?

      “As part of our ongoing efforts to focus on the products, services and touchpoints that provide the greatest value to our customers, we have made the strategic decision to discontinue the ZWILLING app by December 31, 2026. Over time, we have seen that the app does not add enough value for most customers in their everyday use.”

      在公司资料中查看
    • Until when can I still use the app?

      “Customers can continue using the app until December 31, 2026. From January 2027, the app will no longer be available, and app-based features and services will be deactivated.”

      在公司资料中查看
    • Will I still be able to log in and use the app?

      “No. From January 2027, you will no longer be able to log in or use the app, so the app will not be usable.”

      在公司资料中查看
    • Will the app continue to work if I already have it installed on my phone?

      “No. Even if the app is still installed on a customer's device, app-based features will no longer be available from January 2027. Customers should save or copy any information they still need before December 31, 2026.”

      在公司资料中查看
    • Can I re-download the app from the App Store or Google Play?

      “No. From January 2027, the app will no longer be available for download or re-download from app stores.”

      在公司资料中查看
    • Can I still shop through the app?

      “No. Shopping features inside the app will no longer be available from January 2027.”

      在公司资料中查看

    关于 Zwilling J. A. Henckels

    Zwilling J. A. Henckels is a German houseware manufacturer.

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