Stabilise Ltd: website

Stabilise Ltd: “London's specialist Apple MSP. Enterprise Mac infrastructure, IT support, and security for creative businesses.”

• How much does managed Apple IT support cost?

  “Pricing is per user, per month, and scales with your team: the per-user rate steps down as headcount grows, with 10% off annual billing. Rather than a headline number that rarely fits, the free audit ends with a written plan and an exact price for your setup, with no obligation.”

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• Are there long-term contracts?

  “We offer 30-day rolling contracts as standard. Annual contracts are available with a discount. No lock-in, no exit fees.”

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• Can you help with one-off projects?

  “Yes. We handle standalone projects: office network builds, migrations, Cyber Essentials certification, and NAS deployments. Each one is scoped and priced up front, with no ongoing commitment required.”

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• How fast do you respond to issues?

  “Premium clients get a 15-minute SLA on urgent tickets, Professional plans 30 minutes, and Essential one business hour for anything taking multiple users offline. Targets apply Monday to Friday, 09:00 to 18:00. Essential covers your infrastructure rather than per-user support, so its targets apply to the services in that plan.”

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• Do you cover areas outside London?

  “On-site support covers London Zones 1-3. Remote support is available UK-wide. Most day-to-day issues are resolved remotely within minutes.”

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