Kav
Kav is an Israeli AI assistant platform for customer-facing services.
Can the AI make up an amount or a date?
“No. The model never writes a number. Amounts, dates, reference numbers and statuses reach the customer through a display template, straight from your own system's output. The model picks the template and writes the sentences around it.”
在公司資料中查看How does Kav know who the customer is?
“When a question touches personal data, the customer signs in — with a one-time code or through your own identity system. Identity is decided on the server from the verified session, never from a number typed into the chat. Every capability declares the level of assurance it needs.”
在公司資料中查看Do you store customers' personal data?
“Kav keeps no copy of your databases: every personal question is a live call to your own system. Every field has a sensitivity class — financial, identity, legal or minors, for example — that decides what is kept, what enters analytics and what an agent sees. Every staff view of personal data is recorded, with who looked and why.”
在公司資料中查看