“In January 2023, we announced that Virgin Mobile customers would be moving to O2 plans by the end of the year, and that we’d be simplifying our phone and SIM plans under the O2 and giffgaff brands.”
Virgin Mobile UK · Mobile
virginmedia.com
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采用这份来源的回答
1 篇内容引用这份文件的已发布公司回答及指南。
“Yep!
“Don’t worry – Virgin Media services like broadband, TV and home phone aren’t changing at all.”
“If you want to chat to us about upgrading your existing loan agreement, or make any payments, call us on 0344 809 0202 – or 202 from your O2 mobile.”
“If you’ve been moved to O2 and have any questions about your service, please call us on 0344 809 0202 – or 202 from your O2 mobile.”
“If you need more detailed info, or bills from longer ago, please call us on 0344 809 0202 – or 202 from your O2 mobile.”
“Virgin Media offers a 12-month manufacturer’s warranty on Apple products, and a 24-month one on Android products.”
完整已发布资料
Virgin Mobile UK
这份来源提供的资料
What’s happened to Virgin Mobile?
在公司资料中查看“In January 2023, we announced that Virgin Mobile customers would be moving to O2 plans by the end of the year, and that we’d be simplifying our phone and SIM plans under the O2 and giffgaff brands.”
Are Virgin Mobile customers now O2 customers?
在公司资料中查看“Yep! All Virgin Mobile customers have been moved onto an equivalent O2 plan.”
What’s going to happen to any other Virgin Media services I have?
在公司资料中查看“Don’t worry – Virgin Media services like broadband, TV and home phone aren’t changing at all.”
I have questions about existing loan agreements on my Virgin Mobile device. Where can I go for answers?
在公司资料中查看“If you want to chat to us about upgrading your existing loan agreement, or make any payments, call us on 0344 809 0202 – or 202 from your O2 mobile.”
I’ve moved to O2 and want to speak to someone about it. How do I do this?
在公司资料中查看“If you’ve been moved to O2 and have any questions about your service, please call us on 0344 809 0202 – or 202 from your O2 mobile.”
I want to see my old Virgin Mobile bills. How can I do this?
在公司资料中查看“If you need more detailed info, or bills from longer ago, please call us on 0344 809 0202 – or 202 from your O2 mobile.”
I have a device with Virgin Mobile. Who should I contact if I have a fault under warranty or if it’s damaged, lost or stolen?
在公司资料中查看“Virgin Media offers a 12-month manufacturer’s warranty on Apple products, and a 24-month one on Android products.”
关于 Virgin Mobile UK
Virgin Mobile UK is a British multinational telecommunications company.
来源与资料详情
- 原始文件
- Virgin Mobile UK: /mobile