Duress · How to roll out lone worker devices

引用這份文件的已發佈公司答案及指南。

完整已發佈資料

1. Duress

   公司知識更新日期 2026年10月28日

   這份來源提供的資料

   • How long does a lone worker device rollout take?

     “For a small team, days. For a few hundred people across sites, plan on six to eight weeks including a pilot. The constraint is rarely logistics; it is the conversations, and rushing those is what produces the drawer problem.”

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   • What if workers refuse to wear it?

     “Find out why before treating it as a compliance matter. The usual causes are surveillance fear, physical discomfort, or the device making the job harder, and all three are fixable. A device nobody will wear is not a control, whatever the risk assessment says.”

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   • Should we make it mandatory?

     “Where the risk assessment identifies it as the control, yes, and it should sit in your working-alone policy. But mandating carriage without addressing the reasons people resist produces compliance in the register and devices in drawers.”

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   • Do we need to retrain people?

     “Refresh at least annually, after any incident, and whenever the escalation path changes. The single most valuable refresher is another live test alarm, because it re-proves that someone answers.”

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   關於 Duress

   Duress: “Workplace safety for frontline and lone workers: wearable duress devices, a safety app, and accredited 24/7 monitored emergency response. Protecting 20,000+ teams across Australia, New Zealand and the UK.”